Shipping & Returns Policy
|Online Product Data|
|Onus is on the Vendor to supply RumblinRose Trading Post (Pty) Limited in writing of the Unit Price, Quantity available to RumblinRose customers, the Weight, Height, Width, Depth and also estimated Shipping Costs of any/all stock. (In accordance with the guidelines and deadlines set out in the Vendors Agreement). These details will be loaded and considered correct at the time of going live/to print. RumblinRose reserves the right to change these rates without prior notice and any unconfirmed or checked out purchases will automatically be adjusted.|
|Exchanges or returns|
|If RumblinRose is required to exchange or cancel an order in line with the Consumer Protection Act, 2008 (Act No. 68 of 2008) for a customer, the Vendor agrees to adhere to the requirements without exception.
BUYERS REMORSE: Customers may return an item if the original packaging and documents are available and attached (at their own shipping cost back to the Vendor), within a 7 day period (considered a cooling off period). A 5% handling charge on the original invoice amount, to recover any bank costs incurred, will be charged and the balance will be refunded within 2 working days of receipt of said package and after it is confirmed in writing via e-Mail by the Vendor.
|Customer & Vendor Service Promise|
|Shipping & Delivery|
Once payment is received, it can take between 3 - 5 working days to dispatch your order excluding the shipping time, depending on which option you choose:
Within South Africa:
Post Office Registered Parcel
Please note that these shipping costs are for major cities only, if you live in an outer-lining area there could be a location surcharge and we will invoice this separately.
* Your product will only be shipped once the surcharge has been paid. Location charges include Farms / Plots, Government Buildings, Mines, Power Stations, Trust Areas, Townships, Game Reserves / Resorts, Embassy / Consulates and Chain Stores.
Post Office TERMS & CONDITIONS: